Authors
Dennis Lawo, Thomas Neifer, Margarita Esau, Gunnar Stevens
Publication date
2021/5/6
Book
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Pages
1-13
Description
Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing …
Total citations
202120222023202424104
Scholar articles
D Lawo, T Neifer, M Esau, G Stevens - Proceedings of the 2021 CHI Conference on Human …, 2021