Authors
Philipp Brauner, Simone Runge, Marcel Groten, Günther Schuh, Martina Ziefle
Publication date
2013
Conference
Human Interface and the Management of Information. Information and Interaction for Learning, Culture, Collaboration and Business, 15th International Conference, HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part III 15
Pages
423-432
Publisher
Springer Berlin Heidelberg
Description
Human behavior in supply chains is insufficiently explored. Wrong decisions by decision makers leads to insufficient behavior and lower performance not only for the decision maker, but also for other stakeholders along the supply chain. In order to study the complex decision situation, we developed a supply chain game in which we studied experimentally the decisions of different stakeholder within the chain. 121 participants took part in a web-based supply chain game. We investigated the effects of gender, personality and technical competency on the performance within the supply chain. Also, learnability and the effect of presence of point-of-sale data are investigated. Performance depended on the position within the chain and fluctuating stock levels were observed in form of the bullwhip effect. Furthermore, we found that risk taking had an impact on the performance and that the performance improved …
Total citations
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Scholar articles
P Brauner, S Runge, M Groten, G Schuh, M Ziefle - Human Interface and the Management of Information …, 2013