Authors
Katerina Cerna, Claudia Müller, Dave Randall, Martin Hunker
Publication date
2022/1/14
Journal
Proceedings of the ACM on Human-Computer Interaction
Volume
6
Issue
GROUP
Pages
1-25
Publisher
ACM
Description
An extensive literature on participatory design with older adults has, thus far, little to say about the support older adults need when involved in online activities. Our research suggests that to empower older adults in participatory design, scaffolding work has to be done. Scaffolding interactions - creating temporary instructional support to help the learning of participants - is a common approach in participatory design. Yet, when applied in online participatory design with older adults, the traditional understanding of the concept does not match the way older adults' learn. Hence, we argue for a new understanding of this term, which we call situated scaffolding. We illustrate our argument with a case where older adults collaborate online as part of a participatory design project. We unpack the different dimensions of situated scaffolding and discuss how this novel understanding can be used to further inform sustainable …
Total citations
202220232024474
Scholar articles
K Cerna, C Müller, D Randall, M Hunker - Proceedings of the ACM on human-computer …, 2022