Authors
Benedikt Ley, Thomas Ludwig, Volkmar Pipek, Dave Randall, Christian Reuter, Torben Wiedenhoefer
Publication date
2014/12
Journal
Computer Supported Cooperative Work (CSCW)
Volume
23
Pages
347-387
Publisher
Springer Netherlands
Description
Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it …
Total citations
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Scholar articles
B Ley, T Ludwig, V Pipek, D Randall, C Reuter… - Computer Supported Cooperative Work (CSCW), 2014