Authors
Alexander Boden, Gabriela Avram
Publication date
2009/5/17
Conference
2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering
Pages
8-11
Publisher
IEEE
Description
Software development requires the handling of complex and context specific knowledge to be successful. Hence, efficient knowledge management (KM) counts amongst the most important challenges for any software project, but especially for small enterprises working with distributed teams. One important topic for KM in distributed teams is the role of ldquobridgesrdquo enacted by people who become boundary spanners and facilitate the exchange of knowledge between the sites. In our paper we present empirical findings related to such bridges in the context of two small companies with offshore sites. In doing so, we concentrate on the particular roles these knowledge brokers play in the distributed development practices. We show how small software companies rely on the commitment of particular team members and informal knowledge management practices. The paper concludes with a number of open …
Total citations
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